Flexible, fast and responsive support
We appreciate that reservation and ticketing software is a business critical service for ferry operators and we also understand that different businesses have different needs. That’s why we offer an excellent support service – tailored to meet your specific requirements - and all with a single point of contact for your hardware, software and support needs.
Our flexible ferry reservations, ticketing and fares modelling support arrangements include a dedicated Help Desk and Support Team. We also offer Service Level Agreements (SLAs) which include data availability guarantee and agreed response times for any support issue raised.
Our support processes are ISO 9001 certified and we have first hand experience of supporting a global customer base in different time zones.